General FAQ's
- How do I use a promo code?
- What countries do you ship to?
- Do I have to sign for my shipment when it arrives?
- What if my package does not arrive?
- I have a question about ordering online. Where should I direct it?
- How can I be sure my order went through?
- How do I find out about jobs at 2XU?
-
I want to sell 2XU apparel in my Australian store. What do I do?
Feel free to contact our National Sales Manager, Chris Bradford via chris@2xu.com.
For international distribution accounts, please email info@2xu.com with the details of your query.
- I bought a present for somebody online. Can I exchange it in store?
- If I buy something online can I pick it up in the store?
- How can I cancel an online order?





